Packages in detail

Our Platinum Package offers extensive support across all operational areas to help transform your clinic into a high-performing, efficient, and sustainable practice.

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• Initial In-Depth Clinic Assessment: A comprehensive deep dive into your clinic’s operations, processes, and team dynamics, with actionable insights to drive improvement.

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• Dedicated Ongoing Support: Full access to our expert team for support across all consulting areas, ensuring comprehensive and continuous guidance.

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• Personalised VetOps Contact: A dedicated VetOps consultant assigned to your clinic, serving as your primary point of contact for all ongoing support and consultations.

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• Team Support for Up to 3 Key Staff Members: Assistance and strategic advice for up to three of your senior staff members (e.g., Director, Practice Manager, Senior Vet, Senior Nurse), ensuring alignment and successful implementation of strategies.

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• Tailored Monthly Reports: Receive monthly, customised reports that focus on key operational areas and highlight actionable recommendations to enhance your clinic’s performance.

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• Unlimited Communication: Unlimited email support and online meetings to ensure you have access to expert advice whenever needed.

 

With the Platinum Package, you’ll receive unparalleled support to optimise your clinic’s operational excellence, enhance team performance, and deliver exceptional care to your patients.

Our Gold Package offers targeted, expert support for key operational areas of your clinic, along with tailored strategies and ongoing support to drive measurable improvements.

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• Initial Deep Dive into 3 Support Areas: A focused assessment of three critical support areas within your clinic, providing clear insights and recommendations for improvement.

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• Assigned VetOps Contact: A dedicated VetOps consultant to guide you through the process and provide personalized support.

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• Team Support for Up to 2 Key Staff Members: Support for up to two of your senior team members (e.g., Director, Practice Manager, Senior Vet, Senior Nurse) to ensure alignment and effective strategy implementation.

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• Bi-Monthly Detailed Reports: Receive detailed, tailored reports every two months with insights and recommendations on operational areas to improve.

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• Unlimited Email Support: Continuous access to email support for ongoing queries and guidance.

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• Up to 2.5 Hours of Online Meetings Per Month: Flexible, on-demand online meetings to address any specific needs or challenges.

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• 20% Discount on Full Clinic Annual Deep Dives: Enjoy a 20% discount on our comprehensive, full-clinic annual assessments for even more in-depth support.

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The Gold Package offers an ideal balance of strategic insight and expert support to help you achieve significant improvements in your clinic's operations.

Our Silver Package provides targeted support for key areas of your clinic, offering valuable insights and actionable recommendations to help enhance operational efficiency.

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• Initial Deep Dive into 2 Support Areas: A focused assessment of two critical operational areas within your clinic, identifying opportunities for improvement.

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• Assigned VetOps Contact: A dedicated VetOps consultant to provide ongoing support and guidance.

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• Team Support for 1 Key Staff Member: Support for one of your senior team members (e.g., Director, Practice Manager, Senior Vet, Senior Nurse) to help streamline operations and implement effective strategies.

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• Bi-Monthly Detailed Reports: Receive in-depth reports every two months with clear focus areas and actionable insights.

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• Unlimited Email Support: Access to unlimited email communication for ongoing assistance and advice.

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• Up to 1 Hour of Online Meetings Per Month: One hour of monthly online meetings, tailored to your clinic's specific needs.

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• 20% Discount on Full Clinic Annual Deep Dives: Enjoy a 20% discount on our full clinic annual assessments for a more comprehensive review of your operations.

 

The Silver Package offers essential operational support to enhance the efficiency and performance of your clinic with a focus on key areas of improvement.

Our Bronze Package offers a more accessible option for clinics seeking targeted support in a single operational area, providing valuable insights at a more budget-friendly price point.

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• Initial Deep Dive into 1 Support Area: A thorough assessment of one key operational area within your clinic, identifying actionable improvements.

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• Assigned VetOps Contact: A dedicated VetOps consultant to offer advice and support.

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• Team Support for 1 Staff Member: Focused support for one member of your clinic team (e.g., Director, Practice Manager, Senior Vet, Senior Nurse).

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• Quarterly Detailed Reports: Receive in-depth reports every quarter, focusing on key performance areas and offering actionable recommendations.

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• Unlimited Email Support: Continuous access to email communication for ongoing questions and guidance.

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• Up to 2 Hours of Online Meetings Every Quarter: Flexible online meetings as needed, with up to two hours of support per quarter.

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• 20% Discount on Full Clinic Annual Deep Dives: A 20% discount on our comprehensive full-clinic assessments for deeper, more thorough operational insights.

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The Bronze Package offers essential support for clinics looking to address specific challenges with flexible, budget-conscious options.